RajaClub is committed to protecting the privacy and security of your personal data. This policy transparently explains how we collect, use, store, and safeguard your information.
Six core privacy protection principles that rajaclub practises every day to keep Malaysian players' data safe.
All data transmitted between your device and RajaClub's servers is encrypted using SSL 256-bit, the same standard used by the world's leading banking institutions.
Your personal data is stored on servers protected by firewalls and layered access controls. Only authorised staff with a legitimate business need may access that data.
Players may request a review, correction, or deletion of their personal data at any time by contacting our support team directly.
RajaClub has never and will never sell or rent players' personal data to any external party for commercial marketing purposes.
In the event of any security incident involving your data, RajaClub will notify the affected players and relevant authorities within the stipulated timeframe.
The rajaclub privacy policy is designed to comply with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring the rights of local players are fully upheld.
Quick Summary: RajaClub only collects data that is strictly necessary to provide our services. We do not sell your data. You have the right to know, access, and request deletion of your data at any time.
RajaClub takes player privacy very seriously. We understand that your trust in this platform depends not only on the security of gameplay and financial transactions, but also on how we handle the personal information you entrust to us.
This Privacy Policy clearly and transparently explains how rajaclub collects, uses, stores, protects, and in certain circumstances, shares your personal data. This Policy applies to all players using the rajaclub platform via our official website at rajaclub.app or through our mobile app.
By registering an account or using any rajaclub service, you consent to the collection and use of your personal data as described in this Privacy Policy. If you disagree with any part of this policy, please stop using the platform and contact us to close your account.
RajaClub collects various types of personal data depending on how you interact with our platform. Below is a breakdown of the data collected:
| Data Category | Example Information | How We Collect |
|---|---|---|
| Identity Information | Full name, date of birth, identification number | Registration form, KYC |
| Contact Information | Email address, phone number, residential address | Registration, profile updates |
| Financial Information | Bank name, account number, transaction records | Deposit and withdrawal process |
| Technical Data | IP address, browser type, operating system, device ID | Automatically during use |
| Activity Data | Game history, betting records, usage patterns | Platform tracking system |
| Communication Data | Support chat logs, emails, feedback | Interactions with our team |
We do not collect sensitive category data such as health information, political views, or religious beliefs unless directly required for specific legal compliance obligations.
Every piece of data RajaClub collects has a clear and lawful purpose. We do not use your data for any purposes other than those stated below:
You may withdraw your consent to receive marketing communications at any time by contacting our support team or through your account settings in the app.
RajaClub does not sell, rent, or trade players' personal data to any third party for commercial purposes. However, in the limited situations described below, we may share your data:
All third parties we work with are required to comply with strict data protection standards and are only permitted to use your data for the specified purposes. We have zero tolerance for any unauthorised use of data by any of our partners.
Please Note: RajaClub will never ask for your banking details or password via email, WhatsApp, or any other communication channel. Please be cautious of fraud attempts claiming to represent RajaClub.
Protecting your data is rajaclub's top priority. We implement multiple layers of technical and organisational security to ensure your personal data remains safeguarded at all times:
While we take all reasonable steps to protect your data, no system is entirely infallible. In the unlikely event of a data breach, we are committed to notifying affected players and taking remedial action promptly.
RajaClub retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by Malaysian law. General data retention guidelines are as follows:
Once the retention period expires, your data will be securely deleted or permanently anonymised so it can no longer be linked to your identity.
RajaClub uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions properly. The cookies we use fall into several categories:
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform.
RajaClub does not use cross-site tracking technologies to monitor your activity outside our platform. All analytics data is collected within the RajaClub platform environment only.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal data held by rajaclub:
Request a copy of the personal data we hold about you at any time.
Request correction of inaccurate or incomplete data in our records.
Request deletion of your data, subject to our legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Request a copy of your data in machine-readable format for portability.
Request restriction of data processing while a dispute or complaint is being resolved.
To exercise any of the above rights, please contact our Privacy team via email at [email protected]. We will process your request within 30 business days.
As an online platform operating globally, RajaClub may store or process your data on servers located outside Malaysia in certain circumstances, particularly in relation to cloud computing infrastructure and technical support services.
When your personal data is transferred outside Malaysia, we ensure that:
By using rajaclub services, you agree to data transfers as described in this section, subject to the protections outlined herein.
RajaClub is a platform exclusively for individuals aged 18 and above. We do not knowingly collect, use, or store personal data from children or minors.
Strict Warning: Should we discover that personal data of an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who become aware that their child is using this platform are advised to contact us immediately.
RajaClub has an age verification process at registration and through KYC procedures to ensure only adult players access our platform.
RajaClub reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Material amendments will be communicated to players via in-app notifications or registered email.
The "Last Updated" date shown at the top of this page will be updated each time an amendment is made. We encourage you to review this page periodically so you remain informed of how we protect your privacy. Continued use of the platform after amendments are published constitutes your acceptance of the updated Privacy Policy.
For amendments involving material changes to how we use your data, we will obtain your renewed consent before those amendments take effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how RajaClub handles your personal data, please contact us through the following channels:
For more information on safe and responsible gaming, visit our Responsible Gaming us. For general frequently asked questions, please check our FAQ us.
Create a rajaclub account today and enjoy an online entertainment platform that is not only fun, but also protects your privacy at all times.
This platform is for individuals aged 18 and above only. Wagering involves financial risk — please play within your means. For assistance, visit our Responsible Gaming us.