Official Document

Terms and Conditions RajaClub –
A Complete Guide for Malaysian Players

Please read this document carefully before using the RajaClub platform. By registering or using our services, you agree to comply with all terms stated herein.

Last Updated: 1 January 2026

Item Home What You Need to Know

Six key points covering your rights and responsibilities as a RajaClub player.

Account Eligibility

Only individuals aged 18 and above who are residents of Malaysia are eligible to register a RajaClub account. Only one account is permitted per player.

Deposit & Withdrawal

All transactions are processed in Malaysian Ringgit via secure local payment methods. Withdrawals are processed within five minutes upon approval.

Bonus Terms

All bonuses are subject to the specified wagering requirements. Abuse of the bonus system will result in bonus cancellation and further action.

Account Security

Players are responsible for keeping their passwords confidential. RajaClub will never ask for your password through any communication channel.

Prohibited Activities

Fraud, bot usage, hacking, and any activity that compromises platform integrity are strictly prohibited and may result in account suspension.

Responsible Gaming

RajaClub supports responsible gaming. Self-control tools are available to help players manage their playing habits in a healthy way.

Important Note: These Terms and Conditions constitute a binding agreement between you ("Player") and RajaClub ("Platform"). By accessing, registering, or using any part of the RajaClub platform, you confirm that you have read, understood, and agreed to be bound by all Terms stated herein.

01 Introduction

RajaClub is an online entertainment platform offering a wide range of games — including video slots, Live Casino, Sports Betting, and Fish Shooting Games — to players in Malaysia. The platform is managed and operated by a registered company holding a valid licence to provide online entertainment services.

These Terms and Conditions ("Terms") govern your use of all RajaClub services, including the official website at rajaclub.app, the mobile app for Android and iOS, and all related services provided by the platform. These Terms should be read together with our Privacy Policy and Responsible Gaming Policy, which form part of the overall agreement between you and RajaClub.

If you disagree with any part of these Terms, you are required to stop using or accessing the RajaClub platform. Continued use of the platform after amended Terms have been published will be considered acceptance of those amended terms.

02 Account Eligibility & Registration

To be eligible to register and use RajaClub services, you must meet the following requirements:

  • At least 18 years of age at the time of registration
  • Being a permanent resident or valid Malaysian citizen
  • Not listed on any prohibited persons register maintained by any regulatory body
  • Not holding an active or previously suspended rajaclub account
  • Capable of making valid legal decisions without any coercion

During registration, you are required to provide accurate, current, and complete information. RajaClub reserves the right to request identity verification documents at any time through the KYC (Know Your Customer) process for security and compliance purposes. Documents that may be requested include a national ID, passport, or other relevant documents.

Warning: Providing false or misleading information during registration is a serious offence that may result in immediate account termination and forfeiture of any balance held in your account.

03 Player Account

Each player is only permitted to hold one active account on RajaClub. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, IP addresses, or payment methods — are strictly prohibited. Duplicate accounts that are discovered will be suspended and balances across all such accounts may be confiscated.

You are fully responsible for all activities that occur in your account. This includes:

  • Keeping your password and login details confidential
  • Not sharing your account with any other party, including family members
  • Ensuring that the device used to access your account is secure
  • Notify RajaClub immediately if you suspect your account has been accessed without authorisation

RajaClub is not responsible for any losses resulting from unauthorised access to your account if you fail to take reasonable security precautions. Use the two-factor authentication feature provided for an additional layer of protection.

Security Tips: Change your password regularly and ensure it contains a mix of uppercase letters, lowercase letters, numbers, and symbols. Do not use the same password for other platforms.

04 Deposit & Withdrawal

RajaClub accepts deposits via approved local Malaysian payment methods, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and MAE. All transactions are conducted in Malaysian Ringgit (MYR). The minimum deposit amount is MYR 10 per transaction.

Regarding withdrawals, the following conditions apply:

  • The minimum withdrawal amount is MYR 30 per transaction
  • Withdrawals can only be made to a bank account or digital wallet registered in the same player's name
  • Players must complete the KYC verification process before making their first withdrawal
  • Standard withdrawals are processed within five minutes on business days
  • RajaClub reserves the right to request proof of source of funds for withdrawals exceeding certain limits

Funds in your RajaClub account are held separately from the company's operational funds. This means your money is safe and available for withdrawal at any time, subject to the applicable conditions. RajaClub does not charge any processing fees on standard withdrawals.

Important: All deposits must be made using an account registered in your own name. Deposits from another person's account will not be accepted and may result in your account being suspended pending investigation.

05 Bonus & Promotions

RajaClub offers a variety of bonuses and promotions for both new and existing players. Each promotional offer comes with its own specific terms and conditions, including wagering requirements (rollover), validity period, maximum bet limits, and game-type restrictions. These terms are clearly displayed on the relevant promotions page and must be read before claiming any bonus.

The general principles for all RajaClub bonuses are as follows:

  • Bonuses must be wagered in accordance with the specified rollover requirements before withdrawals are permitted
  • Each player is only eligible to claim each type of bonus once unless otherwise stated
  • Bonuses may not be transferred to another player or account
  • RajaClub reserves the right to void bonuses if there is evidence of abuse, fraud, or coordination between accounts
  • Bonus value cannot be withdrawn as cash until the wagering requirements are fully met
  • If an account is closed before bonus requirements are met, the bonus and any related wins will be forfeited

RajaClub takes strict action against bonus system abuse. This includes using multiple accounts to claim bonuses repeatedly, strategic coordination between players to manipulate rollover requirements, and any form of promotion-related fraud.

For more information on current promotions, visit our Promotions which is updated on a regular basis.

06 Game Rules

All games available on RajaClub use a Random Number Generator (RNG) that has been certified by an independent auditing body. This ensures that every game outcome is random, fair, and cannot be manipulated by any party, including RajaClub itself.

For Live Casino games, all rounds are conducted by real dealers and streamed live. Any disputes regarding game outcomes will be resolved based on stored video recordings and system logs.

Key points regarding the game rules:

  • Minimum and maximum betting limits vary by game type and are displayed within each game
  • Game results are final once a round or match has concluded
  • In the event of a technical disruption during an active game, the related bet will be voided and the funds returned
  • For sports wagering, all results are based on the official outcomes of the relevant sports governing body
  • RajaClub reserves the right to void bets placed based on inaccurate information or system errors

07 Prohibited Activities

Players are strictly prohibited from engaging in the following activities on the RajaClub platform:

  • Using automation software, bots, scripts, or any technology that automates gameplay
  • Hacking, attacking, or attempting to compromise the platform's security systems
  • Registering for or using another person's account without their consent
  • Using the platform for money laundering or any illegal financial activities
  • Sharing or selling a RajaClub account to another party
  • Spreading misleading or false information about RajaClub
  • Engaging in any form of fraud against other players or against the platform
  • Exploiting vulnerabilities or bugs in the system to gain an unfair advantage

Serious Consequences: Any player found to be involved in prohibited activities will face immediate account termination, forfeiture of all balances and bonuses, and possible legal action depending on the severity of the violation.

08 Privacy & Data Protection

RajaClub takes the protection of players' personal data seriously. All information collected during registration and platform use is stored securely using 256-bit SSL encryption and is only used for the purposes stated in our Privacy Policy.

Your personal data is used for the following purposes:

  • Identity verification and the required KYC process
  • Processing financial transactions and payment verification
  • Delivering a better customer support experience
  • Delivery of promotional information and platform updates (with your consent)
  • Compliance with applicable legal and regulatory requirements

RajaClub will not sell or share your personal data with third parties for marketing purposes without your explicit consent. For full details on how we handle your data, please refer to Privacy Policy us.

09 Liability Limits

RajaClub provides its platform and services on an "as is" basis. While we strive to keep the platform available and functioning properly at all times, we cannot guarantee that the service will always be free from interruptions, delays, or technical errors.

RajaClub shall not be liable for:

  • Financial losses resulting from technical disruptions beyond our control
  • Game results that have been validly processed and confirmed by the system
  • Losses arising from a breach of account security by the player themselves
  • Processing delays caused by the payment service provider
  • Any indirect, incidental, or consequential losses arising from use of the platform

RajaClub's maximum liability to any player under any circumstances shall not exceed the total actual deposits made by that player in the 30 days preceding the relevant claim.

10 Account Termination & Suspension

Players may close their account at any time by contacting the RajaClub customer support team. Prior to closure, all eligible balances will be returned to the player once a standard account review has been completed.

RajaClub reserves the right to suspend or terminate a player's account without prior notice in the following circumstances:

  • Violation of any section of these Terms and Conditions
  • Fraud or suspicious activity detected by the system or security team
  • Receipt of valid complaints from third parties relating to a player's account
  • Legal compliance requirements or instructions from the relevant authorities
  • Death of the account holder (upon notification from a legitimate heir)

In the event of account suspension due to a violation, RajaClub reserves the right to hold the balance while an investigation is conducted. If the investigation confirms no fraudulent activity, the balance will be returned within a reasonable timeframe.

11 Amendment of Terms and Conditions

RajaClub reserves the right to amend, update, or replace any part of these Terms and Conditions at any time in accordance with operational, legal, or policy requirements. Amendments take effect immediately upon being published on our official website.

We will endeavour to notify players of significant amendments via in-app notifications or email. However, it is the player's responsibility to review these Terms periodically. Continued use of the platform after amendments are posted will be deemed acceptance of the revised terms.

The "Last Updated" date shown at the top of this page indicates when these Terms were last revised. Check this date periodically to ensure you are always aware of the latest version.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the use of the RajaClub platform in general, please contact our team through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform
  • Support Email: [email protected]
  • Response Time: Email inquiries are answered within 24 hours on business days

For responsible gaming concerns, you may also visit our Responsible Gaming for more information and access to self-control tools.

For frequently asked questions, please visit the FAQ first, as answers to most common queries are already available there.

Join the RajaClub Community

Understand the Terms, Ready to Play?

Create a free account today and enjoy a safe, fair, and exciting gaming experience alongside hundreds of thousands of players in Malaysia at RajaClub.

Free Registration Minimum Deposit MYR 10 5-Minute Withdrawal 24/7 Support
Responsible Gaming Warning

Online entertainment is for individuals aged 18 and above only. Betting involves financial risk. Please set limits and play within your means. If you need help, visit the Responsible Gaming us.

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